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Effective Date: 14th November 2025
Website: https://www.ambicathreads.in
Email: info@ambicathreads.com
 

By communicating with AT Threads Pvt Ltd (“Company”, “we”, “our”), you agree to the following Terms & Conditions governing the use of our WhatsApp communication services.

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1. Purpose of WhatsApp Communication

Our WhatsApp services are used for:
✔ Customer Support
✔ Order Updates
✔ Internal Communication
✔ General business-related information

We do not use WhatsApp for unsolicited marketing without consent.

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2. User Responsibilities

Users agree to:

  • Provide accurate information\

  • Avoid sending harmful, offensive, or illegal content

  • Not use WhatsApp for spam or bulk unsolicited messaging

  • Maintain confidentiality of shared information
     

3. Company Responsibilities

AT Threads Pvt Ltd will:

  • Use WhatsApp strictly for business communication

  • Protect your personal information

  • Follow WhatsApp Business Policy and Meta guidelines

  • Maintain transparency regarding data usage
     

We are not responsible for:

  • WhatsApp API downtime

  • Delays in message delivery

  • Failures arising from Meta/WhatsApp servers

  • Incorrect details provided by users
     

4. Communication Consent

By interacting with our WhatsApp number, you consent to:

  • Receiving updates regarding your orders

  • Customer support communication

  • Storage of chat data for service purposes
     

You may opt out anytime by sending “STOP”.

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5. Prohibited Uses

You may not use our service for:

  • Illegal activities

  • Threatening or abusive behaviour

  • Fraudulent or misleading actions

  • Harmful files or malware
     

6. Limitation of Liability

We are not liable for:

  • Loss of data

  • Misuse of WhatsApp beyond our control

  • Technical issues in user devices

  • API outages or encryption failures on WhatsApp’s side
     

 

7. Termination

We may suspend or block access if:

  • Abuse or spam is detected

  • Terms are violated

  • Legal obligation requires action
     

 

8. Governing Law

These terms are governed by the laws of India, and any disputes will fall under the jurisdiction of Indian courts.

 

9. Contact Us

For queries or concerns, contact:
AT Threads Pvt Ltd
Email: info@ambicathreads.com
Website: https://www.ambicathreads.in

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